Terms and Conditions

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ARB Comps Terms & Conditions

The Promoter

The Promoter is ARB Comps  Company Number ,  at

Arb Amusements Ltd, 72 Manor Estate, Wolston, CV8 3GY

If you wish to contact us for any reason, please email: 

The Competition

2.1. These terms and conditions apply to all competitions listed on the Promoter’s website at https://arbcomps.com (the “Website”).

2.2. All competitions are skill-based competitions and an entry fee is payable each time you enter.

2.3. To be in with a chance of winning, everyone who enters the competition (an “Entrant”) will be required to correctly answer a question or solve a problem set by the Promoter (the “Competition Question”).

Competition Entry

3.1. The competition will run between the opening and closing dates specified on the Website. These dates shall be referred to as the ‘Opening Date’ and ‘Closing Date’ respectively. All times and dates referred to are the times and dates in the United Kingdom.

3.2.  The Promoter reserves the right to change the Opening and Closing Dates up to 4 times (prior to competition launch). If the Promoter does change the Opening Date and/or the Closing Date of a competition, the new details will be displayed on the Website. We may extend the competition’s closing date up to four times and only then in exceptional circumstances to make each competition as fair as possible to all participants. An exceptional circumstance could be a UK-wide internet outage or server failure; however, we would not expect any of these things to happen but rest assured should anything happen, we will do our very best to make sure participants are not inconvenienced.

3.3. All competition entries must be received by the Promoter no later than the specified time on the Closing Date. All competition entries received after the specified time on the Closing Date may be disqualified without a refund.

3.4. The maximum number of entries to the competition will be stated on the Website. The number of entries you can make may be limited if the maximum number of entries is reached.

3.5. To enter the competition:

(a) go to our website and view the competition question;

(b) select your answer to the competition question and the required number of entries;

(c) complete the checkout process and submit the online entry form; then

(d) complete the payment to receive your order confirmation.

3.6. All entries must be submitted in the English language. Entries in languages other than English will automatically be disqualified and no refund will be given. Allowances for poor spelling will of course be made, but illegible entries will be excluded.

3.7. The Promoter will send confirmation that your entry has been received, and your allocated ticket number(s).

3.8. The Promoter will not accept responsibility for competition entries that are not completed, are lost, or are delayed regardless of cause, including, for example, as a result of any equipment failure, technical malfunction, postal delays, systems, satellite, network, server, computer hardware, or software failure of any kind.

3.9. By purchasing entries and submitting a competition entry, you are entering into a contract with the Promoter and are agreeing to be bound by these terms and conditions.

3.10. Under the Gambling Act 2005, the availability of a free entry deems the competition does not fall within the definition of a lottery. Consequently, you may enter the competition for free by complying with the following conditions:

(a) send your entry on a postcard by post, first or second class, to the Promoter at

Arb Amusements Ltd, 72 Manor Estate, Wolston, CV8 3GY
 the competition address shown on all competitions. We do not allow entries inside envelopes, a standard UK-sized postcard is 148mm x 105mm which would be ideal, any card that would deem it undeliverable by the postal service eg too small or too large or carry any additional charges eg no stamp can not be accepted.

(b) include with your entry:

(i) The competition you are entering as stated on the website.

(ii) your full name and date of birth;

(iii) your address;

(iv) a contact telephone number and email address registered on your account on our website; and

(v) your answer to the Competition Question.

(c) incomplete or illegible entries will be disqualified;

(d) you may submit free entries for any competition however each free entry must be submitted separately. Multiple entries in one envelope or one postcard will not be accepted and will be counted as one single entry;

(e) by entering the competition, you are confirming that you meet the criteria and accept these terms and conditions;

(f) your entry must be received by the Promoter before the Closing Date. Entries received post-Closing Date will not be accepted.

(g) the Promoter will not confess receipt of your entry nor confirm if your solution to the Competition Question is correct;

(h) if the number of paid and free entries reaches the competition limit before your free entry is received, your submission will not be accepted.

(i) Entrants must have created an account on the Website for the free entry to be processed. All details on the postcard MUST resemble the details on the account and phone and email must match to receive the order confirmation and ticket number. Postal entries in violation of this term cannot be processed.

Choosing a Winner

4.1. All Entrants who answer the Competition Question correctly will be placed into a draw and the winner will be chosen by Google random draw generator. The random draw will take place live on a social media platform as soon as reasonably possible and, in any event, within 7 days of the Closing Date (“Draw Date”).

4.2. All Entrants will have their names and ticket numbers put into a spreadsheet and/or readable page. This spreadsheet/page will be visible during the live draw. If you wish to have your name censored from the spreadsheet for the live draw, please contact admin@arbcomps.com with reasonable time left before the prize draw takes place.  However, as part of the competition terms, all winners agree to be named live and on any media relating to winners that we may publish.  This does not override any data protection rights you may have of course and should any winner wish to make any changes or use their right to be forgotten please email admin@arbcomps.com

For assistance with entries, please email us at admin@arbcomps.com

Eligibility

5.1. The competitions are only open to all residents in the United Kingdom aged 18 years or over, excluding:

(a) employees of the Promoter;

(b) employees of agents or suppliers of the Promoter, who are professionally connected with the competition or its administration; or

(c) members of the immediate families or households of (a) and (b) above.

5.2. By entering the competition, you confirm that you are eligible to do so and eligible to claim any prize you may win. The Promoter may require you to provide proof that you are eligible to enter the competition. If you fail to provide the Promoter with any such proof or other information that they may require within a reasonable time, you may be disqualified from the competition.

5.3. The Promoter will not accept competition entries that are:

(a) automatically generated by computer; or

(b) incomplete.

5.4. The Promoter reserves all rights to disqualify you if your conduct is contrary to the spirit or intention of the prize competition.

5.5. No refunds of the entry fee will be given in any event, including;

(a) if, following your entry into the competition, you subsequently find out that you are not eligible to enter the competition or claim the Prize;

(b) if, following your entry into the competition the eligibility criteria for entering the competition or claiming the Prize changes and you are no longer eligible; or

(c) if you are disqualified from the competition by the Promoter for any reason.

5.6. Entrants can enter each competition as many times as they wish until the maximum number of entries per user has been submitted and until the maximum number of entries for the competition has been received. Entrants submitting free entries must submit each entry separately. Bulk entries, if received, will not be accepted and will only be counted as one single entry. Entries may be limited if the maximum number of entries for the competition is reached.

5.7. An Entry will be declared void, or the Promoter may seek recovery of the Prize (without any refund provided) if the Entrant or Winner is found to have engaged in:

(a) any form of fraud (actual or apparent);

(b) fraudulent misrepresentation;

(c) fraudulent concealment;

(d) hacking or interference with the proper functioning of the website; or

(e) amending, or unauthorised use of, any of the code that constitutes the website.

The Prize

6.1. The prize for the competition is described on the Website (the ‘Prize’). Details of the Prize are, to the best of the Promoter’s knowledge, information, and belief, correct as of the Opening Date.

6.2. If a minimum number of ticket sales is not reached, then an alternative prize of 70% of the total number of sales will be offered instead. The alternative prize will be cash or an equivalent prize, as determined by the Promoter.

6.3. Prizes may not have a cash alternative unless stated otherwise.

6.4. Prizes are always new and as described, purchased from a reputable retail outlet, and you will receive the prize in the same condition as any new product purchaser from a retailer. The price advertised as value will be the retail price at the time of posting the competition.

6.5. The Promoter reserves the right to substitute the Prize for an alternative prize (‘Prize’) in the following circumstances; however, please be aware that we will pay any prize irrespective of the number of tickets sold and the full amount of any cash prize:

(a) the Prize becomes unavailable due to damage, theft, fire, or any event out of our control, all of ARB Comps  prizes are purchased prior to the prizes being offered with receipt in hand;

(b) other circumstances beyond the reasonable control of the Promoter make it necessary to do so;

6.6. The Prize is not negotiable or transferable.

6.7. We may extend the competitions closing date up to 4 times…

Winners

7.1. The decision of the Promoter is final, and no correspondence or discussion will be entered into.

7.2. The Winner’s full name will be announced during the live draw. If you wish for your name to be censored on our spreadsheet or page during the live draw, please contact admin@arbcomps.com  with reasonable time left before the prize draw takes place.

7.3. The Promoter will contact the winner personally as soon as practicable after the Draw Date using the telephone number or email address provided with the competition entry. If the winner cannot be contacted, is not available, or has not claimed the Prize, within 14 days of the Draw Date the Promoter reserves the right to offer the Prize to another Entrant (“The Alternate Winner“) selected at random in the same method as before from the remaining correct entries received before the Closing Date. The Alternate Winner shall have 14 days from notification of their status by the Promoters to communicate their acceptance of the Prize. This process shall continue until a winner accepts the Prize.

7.4. The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will publish the full name and county/town of residence of major prize winners on the Website.

7.5. If you object to any or all of your full name, county/town of residence, and winning entry being published or made available, please contact the Promoter at admin@arbcomps.com  before the Closing Date. In such circumstances, the Promoter must still provide the information to the Advertising Standards Authority on request.

Claiming the Prize

8.1. You must claim the Prize personally. The Prize may not be claimed by a third party on your behalf. Details of how the Prize will be delivered to you (or made available for collection) are published on the Website, or available on request.

8.2. If your details, including contact information, change at any time you should notify the Promoter as soon as reasonably possible. Notifications should be sent to the Promoter via email to admin@arbcomps.com  Notifications must include details of the competition you have entered, your old details, and your new details. If your details change within 7 days of the Closing Date, the Promoter will use your old details if it needs to try to contact you.

8.3. Any Cash Prize will be transferred directly to the winner’s nominated bank account.

8.4. The Promoter does not accept any responsibility and is not liable to pay any compensation if you are unable to or do not take up the Prize.

Storage

The Promoter can store the chosen Prize free of charge for up to 30 days after notifying the Winner, at the end of which the Prize will be delivered to the Winner. If the Prize needs to be stored by the Promoter for more than 30 days, then this shall be at the entire cost of the Winner where such cost will need to be paid by the Winner to the Promoter before the Winner receives the Prize. This is calculated at £5.00 per day.

  • Limitation of Liability

Insofar as is permitted by law, the Promoter, its agents, or distributors will not in any circumstances be responsible or liable to compensate the Winner or accept any liability for any loss, damage, personal injury, or death occurring as a result of taking up the Prize except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.

  • Data Protection and Publicity

9.1. By entering the competition, you agree that any personal information provided by you with the competition entry may be held and used only by the Promoter or its agents and suppliers to administer the competition or as otherwise set out in the Promoter’s Privacy Policy, a copy of which is available on the Website.

9.2. If you are the Winner of the competition, you agree that the Promoter may use your name, image, and town or county of residence to announce the Winner of this competition. You further agree to participate in any reasonable publicity required by the Promoter.

9.3. If you do not wish to participate in any publicity, you must notify the Promoter before the Closing Date. This will not affect your chances of winning the Prize. If you do not agree to participate in any publicity about the competition, we may still provide your details to the Advertising Standards Authority and/or any law enforcement agencies and HMRC if requested to do so about money laundering or fraud. This is a legal requirement that we must comply with to prove that the competition has been properly administered and the Prize awarded.

9.4 If you are the Winner of the competition, you may be required to provide further personal information and proof of your identity to confirm your eligibility to claim the Prize and transfer ownership of the Prize to you. You consent to the use of your information in this way. You are entitled to request further details about how your personal information is being used. You may also withdraw your consent to your personal information being used in such a way but by doing so you may prevent the Prize being transferred to you. In such circumstances, you will be deemed to have withdrawn from the competition and forfeit the Prize. You will not be entitled to any refund of your entry fee. The Promoter reserves the right to offer the Prize to the next eligible Entrant selected from the correct entries that were received before the Closing Date.

9.5. Please note that under data protection laws you are entitled to request that the Promoter does not contact you and removes your details from its database. If you make such a request, you will be withdrawing from the competition as it will not be possible to contact you if you are the winner. You will not be entitled to any refund of any entry fee if you withdraw from the competition. If you do not wish any of your details to be used by the Promoter for promotional purposes, please email the Promoter at admin@arbcomps.com  before the Closing Date.

Your Account

10.1. You must keep your account password secure and secret at all times and take steps to prevent it from being used without your permission. You must (a) memorise your password and never tell it to anyone, (b) never write your password down (including on your computer or other electronic devices) or record it in a way that can be understood by someone else, (c) destroy any communications from the Promoter concerning your password as soon as you have read them, (d) avoid using a password that is easy to guess, (e) ensure that no-one else (apart from you) uses your account while you and/or your devices are logged on to the Website (including by logging on to your devices through a mobile, Wi-Fi or shared access connection they are using), (f) log off or exit from your account when not using it, and (g) keep your password or other access information secret.

10.2. Your password and login details are personal to you and should not be given to anyone else and/or used to provide shared access e.g. over a network. You must use a password that is unique to your account, and maintain good internet security.

10.3. You must contact the Promoter immediately if you believe, suspect, or know that anyone apart from you has used your account and/or given any instruction concerning it without your permission, or if you believe, suspect, or know someone else knows your password.

10.4. If you forget your password, you can reset it by following the instructions on the Website (as long as you can provide the relevant security information requested or required by the Promoter).

10.5. The Promoter shall not be responsible and/or liable for any and/or all consequences arising out of and/or relating to any and/or all breaches of this rule 10.5. by you. Furthermore, the Promoter shall not, in any event, be responsible and/or liable for any actions and/or inactions that you may take and/or consequences that you may suffer and/or incur as a result of using and/or in connection with the Website.

Unauthorised Use and Expiry of Your Debit Card

11.1. If you notify your nominated bank (or building society) that your debit card has been used without your permission about a Competition and, and your nominated bank (or building society) asks the Promoter to return the relevant amount to your nominated bank (or building society) account, the Promoter may suspend your account and ask you to contact the Promoter.

11.2. If your debit card is due to expire, the Promoter will use reasonable efforts to return the funds in your account to your debit card before midnight on the day it expires. If it is not able to do so, the Promoter will use reasonable efforts to alert you of this and you should, in these circumstances, contact the Promoter to arrange another appropriate way for the Promoter to return the funds to you.

General

12.1. The Promoter reserves the right to amend these terms and conditions from time to time. The latest version of these terms and conditions will be available on the Website.

12.2. If there is any reason to believe that there has been a breach of these terms and conditions, the Promoter may, at its sole discretion, reserve the right to exclude you from participating in the competition and any future competitions.

12.3. The Website may contain hyperlinks to websites operated by parties other than us. Such hyperlinks are provided for your reference and convenience only. We do not control such websites and are not responsible for their content and/or the privacy or other practices of such websites. It is up to you to take precautions to ensure that whatever links they select and/or software you download from such websites are free of viruses. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites, association, sponsorship, and/or partnership with their operators. You must not create a text hyperlink to the Website without our prior written consent.

12.4. These terms and conditions shall be governed by England and Wales law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.

12.5. Under the Contracts (Rights of Third Parties) Act 1999 (as amended or re-enacted from time to time, and any subordinate legislation made under that act) or otherwise, a person who is not a party to these terms and conditions has no rights to enforce any provision of these terms and conditions.

12.6. If any provision (or part of a provision) of these terms and conditions is decided by a court of competent jurisdiction to be void and/or unenforceable, that decision will only affect the particular provision (or part of the provision), and will not, in itself, make the other provisions void or unenforceable.

12.7. You should print a copy of these terms and conditions and keep them for your records.

Website Terms of Use

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

These terms tell you the rules for using our website https://arbcomps.com (our site).

Who we are and how to contact us

Our site is a site operated by ARB Comps  (“We”). We are registered in England and Wales under Company Number

Arb Amusements Ltd, 72 Manor Estate, Wolston, CV8 3GY

.

We are a limited corporation.

To contact us, please email  admin@arbcomps.com

By using our site, you accept these terms

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

Other terms may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site:

  • Our Privacy Policy sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
  • Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our site. When using our site, you must comply with this Acceptable Use Policy.

If you purchase goods or services from our site, participate in any promotions, or enter any of our competitions, other terms and conditions will apply which you must accept and abide by.

We may make changes to these terms

We may amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

We may make changes to our site

We may update and change our site from time to time to reflect changes to our products, services, our users’ needs, and our business priorities.

We may suspend or withdraw our site

Our site is made available free of charge, but you may have to pay to enter our competitions.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions and that they comply with them.

Our site is only for users in the UK

Our site is directed to people residing in the United Kingdom. We do not represent that the content available on or through our site is appropriate for use or available in other locations.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password, or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion, you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at  admin@arbcomps.com

How you may use content, images, and text on our site

We are the owner or the licensee of all intellectual property rights on our site and in the content published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your family group and friends to content posted on our site.

You must not modify the paper or digital copies of any content or media you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences, or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Do not rely on the information on this site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action based on the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties, or guarantees, whether express or implied, that the content on our site is accurate, complete, or up to date.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

User-generated content is not approved by us

This website may include information and materials uploaded by other users of the site, including posts made to our social media accounts. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

If you wish to complain about information and materials uploaded by other users, please contact us at  admin@arbcomps.com

Information about our use of cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart, or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Our responsibility for loss or damage suffered by you

  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents, or subcontractors and for fraud or fraudulent misrepresentation.
  • Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products or services to you or if you enter our competitions, which will be set out in our Terms and Conditions.
  • Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Uploading content to our site

Whenever you make use of a feature that allows you to upload content to our site, post to our social media accounts, or make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described below.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights or their right to privacy.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.

You are solely responsible for securing and backing up your content.

Rights you are giving us to use material you upload

When you upload or post content to our site, you grant us a perpetual, worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content. We may also share it, quote from it and use it to promote our site, products, and services, particularly via social media.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programs, and platform to access our site. You should use your virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer, or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists.

You must not establish a link to our site on any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website to which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

If you wish to link to or make any use of the content on our site other than that set out above, please contact  admin@arbcomps.com

 Which country’s laws apply to any disputes?

These terms of use, their subject matter, and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction to deal with any disputes between us.

Changes to our Terms and Conditions

We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.

Acceptable Use Policy

About us

This acceptable use policy sets out the terms between you and us under which you may access our website . (“our site”). This acceptable use policy applies to all users of, and visitors to, our site.

Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use.

Our site is a site operated by   (“We”). We are registered in England and Wales under Company Number  0 and have our address at

To contact us, please email  

Prohibited uses

You may use our site only for lawful purposes.  You may not use our site:

  • In any way that breaches any applicable local, national, or international law including regulations.
  • In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.
  • To harm or attempt to harm minors in any way.
  • To send, knowingly receive, upload, download, use, or re-use any material which does not comply with our content standards as set out below.
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • Not to reproduce, duplicate, copy, or re-sell any part of our site in contravention of the provisions of our terms of website use.
  • Not to access without authority, interfere with, damage, or disrupt:
  • any part of our site;
  • any equipment or network on which our site is stored;
  • any software used in the provision of our site; or
  • any equipment or network or software owned or used by any third party.

Interactive services

We may from time to time provide interactive services on our site, for example, the ability to participate in games and competitions, comment on blog posts or post to our social media accounts (interactive services).

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of our website or services is strictly prohibited to anyone under the age of 18.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content standards

These content standards apply to all material that you contribute to our site (contributions), and any interactive services associated with it.

You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

  • Be accurate (where they state facts).
  • Be genuinely held (where they state opinions).
  • Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

  • Contain any material which is defamatory to any person.
  • Contain any material which is obscene, offensive, hateful, or inflammatory.
  • Promote sexually explicit material.
  • Promote violence.
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
  • Infringe any copyright, database right, or trademark of any other person.
  • Be likely to deceive any person.
  • Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
  • Promote any illegal activity.
  • Be threatening, abuse, or invade another’s privacy, or cause annoyance, inconvenience, or needless anxiety.
  • Be likely to harass, upset, embarrass, alarm, or annoy any other person.
  • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
  • Give the impression that they emanate from us, if this is not the case.
  • Advocate, promote, or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

Suspension and termination

We will determine, at our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

  • Immediate, temporary, or permanent withdrawal of your right to use our site.
  • Immediate, temporary, or permanent removal of any posting or material uploaded by you to our site.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  • Further legal action against you.
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

Changes to the acceptable use policy

We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.

Privacy Policy including UK-GDPR (GDPR) Policy

  1. We protect your data

This Privacy Policy sets out the policy concerning the collection, processing, storage, disclosure, and recording (using so-called “cookies”) of personal information supplied by you. We are name and address of business”, “we”, “us” or “our”). We respect your privacy and are committed to treating any information that we obtain about you with as much care as possible and in a manner that is compliant with all applicable data protection legislation including the EU General Data Protection Regulation 2016/679 (“GDPR”) (DPA 2018) and any national implementing laws concerning the same (collectively, “Data Protection Legislation”). Before accessing our website, we would like to inform you of what data we may request from you and for which purposes such data is collected and used.

This document explains

  • What personal data we may collect about you in connection with (i) providing you with our prize offers through prize draws, competitions, and contests; (ii) your online interaction with us (including via our website(s), email, or social media channels); (iii) our in-person interactions with you and (iv) any other related channels (collectively, the “Channels”);
  • How we collect, store, disclose, transfer, protect, and otherwise process that information and for what purposes; and
  • Other important information, such as the lawful bases by which we process your data, how long we might retain your data, and the rights you have about personal data we hold about you.

This policy is intended to be communicated to you in a concise, transparent, and easily accessible way, but we appreciate that you may have queries or want to seek clarification as to its terms. If so, please email  and we will respond as soon as possible.

We reserve the right to make changes to this Privacy Policy to reflect any changes in Data Protection Legislation and best practices from time to time. We will notify you of such changes, but you are advised to check for an updated version of this policy on our website each time you interact with us.

In this Privacy Policy, terms defined in the GDPR, including “data subject”, “personal data”, and “processing”, have the same meaning.

  1. The personal data we process

We collect personal data about you through the Channels when you:

  • Access and use our website (including by way of “cookies”);
  • Enter a prize draw, competition, or contest;
  • Subscribe to a special event or our mailing list;
  • Request technical support or other care support;
  • Participate in polls, surveys, and questionnaires;
  • Contact us (whether in writing, by email, by telephone, or otherwise);
  • Otherwise, interact with us through the Channels.

The type of personal data we process may include:

  • Information obtained through the use of cookies when you use the site;
  • Your full name, postal address, country, email address, telephone number, and other information provided by you;
  • and you should not provide us with any such information through any of the Channels.
  1. The purposes for which we process your data

We use the personal data for:

  • A confirmation email and prize draw, competition, and contest entry receipts, and email updates;
  • Processing your entry payment into a prize draw, competition, or contest;
  • Contacting you if you are a winner;
  • Personalising content on the Channels;
  • Sending you promotional and marketing materials, notifications, updates, and exclusive news provided you have opted-in to receive them;
  • Responding to any correspondence from you including inquiries, comments, complaints, and technical problems;
  • Administering any services, questionnaires, contests, or special events which you may have subscribed for;
  • Carrying out our business activities in circumstances where you ought reasonably to expect that we will process your data for a particular purpose.

We may process your data for the purposes set out above ourselves or in conjunction with our third-party service providers.

  1. The lawful basis by which we process your data

Your consent
By accepting the terms of this Privacy Policy, you give us your express, freely given consent to process any of your data following the terms of this policy. You may withdraw your consent at any time by emailing us at . The withdrawal of your consent will not affect the lawfulness of processing based on consent before withdrawal or the lawfulness of processing based on other lawful grounds as set out below.

Other lawful grounds
We may process your data in any circumstances where such processing is necessary:

  • To perform any agreement between us (for example for us to fulfil a prize to you as prize winner);
  • To comply with any applicable law or regulation; or
  • For the legitimate interests pursued by us or third parties including other general commercial interests and our internal administrative purposes.
  1. What if you refuse to provide us with any personal data?

Where we need to collect personal data by law, or under the terms of an agreement we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with your prize). In this case, we may have to cancel the award of the prize to you and choose another winner, but we will notify you if this is the case.

We may lawfully obtain information from third parties or public sources and we may process that information where it is an essential component of the prize we offer you.

  1. Sharing information with affiliates and third-parties

We will not share any of your data with third parties except as set out here or otherwise notified to you or agreed between you and us from time to time.

We may share personal data with our group companies and partnered companies (together, “Affiliates”) to provide our goods and services to you and for the other purposes outlined in this policy.

From time to time, we will also need to share personal data with the following types of third-party service providers who we engage to provide services that facilitate our business and who may need to process your data to the extent necessary to provide those services:

  • email service providers;
  • web analytics services such as Google Analytics;
  • professional service providers, such as marketing agencies, advertising partners, and website hosts;
  • logistics companies;
  • address verification services;
  • integration platform providers;
  • other third parties approved by you, such as social media sites that you link to your account (if and when we offer that feature) or share content via or third-parties who administer any competitions or surveys on our behalf which you voluntarily partake in.

We seek to ensure that any third party engaged by us who processes your data has policies and procedures in place to ensure compliance with the Data Protection Legislation. Unless otherwise disclosed to you from time to time, we will remain the data controller in respect of your data notwithstanding that third parties may be engaged as data processors.

We may share your personal information with third parties where we are required to do so by law or regulation (such as in connection with an investigation of fraud or other legal inquiry) or in connection with other legal proceedings (including where we believe that your actions violate applicable laws or any usage guidelines for specific products or services, or threaten the rights, property, or safety of us, our users, or others).

  1. Your rights as a data subject

Subject to any conditions or requirements set out in the relevant Data Protection Legislation, you may have some or all of the following rights concerning the personal data we hold about you:

  • The right to request a copy of your data held by us;
  • The right to correct any inaccurate or incomplete personal data held by us. You can update and amend your data by emailing us at 
  • The right to request that we erase the personal data we hold about you;
  • The right to request that we restrict the processing of your data;
  • The right to object to certain types of processing of your data by us; and
  • The right to complain.
  1. Storage and retention of your data

As a minimum, we will store your data for as long as is reasonably necessary to provide you with the prize and, as a maximum, for twelve months from the end of the promotional period of the relevant prize draw, competition, or contest in which you are a winner.

If you tell us that you would like to delete your account, we will take steps to delete all the personal data we hold about you once it is no longer necessary for us to hold it (e.g. to fulfil any prize, resolve disputes, or as is permitted by applicable law or regulation).

For as long as we do store your data, we will follow generally accepted industry standards and maintain reasonable safeguards to attempt to ensure the security, integrity, and privacy of the information you have provided. We have security measures in place designed to protect against the loss, misuse, and alteration of the information under our control. Personal data collected by us is stored in secure operating environments that are not available to the public. Despite our efforts to keep your data secure, no system can be 100% reliable. We cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide through the Channels. We will notify you as soon as possible if we have reason to believe that there has been a personal data breach by us (or your data held by us).

  1. Links to Third-Parties

Our website may link or redirect to other websites that are beyond our control. Such links or redirections are not endorsements of such websites or representation of our affiliation with them in any way and such third-party websites are outside the scope of this Privacy Policy.

If you access such third-party websites, please ensure that you are satisfied with their respective privacy policies before you provide them with any personal data. We cannot be held responsible for the activities, privacy policies, or levels of privacy compliance of any website operated by any third party.

  • Cookies

A cookie is a small file of letters and numbers stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a better experience when you browse our website and also allows us to improve our website.

Some data collected by cookies is collected on an anonymous and/or aggregated basis. Where we use cookies that contain personal data, we will only process that personal data as set out in this policy.

Your browser may give you the ability to block all or some cookies by activating a setting in your browser’s options. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. Except for essential cookies, all cookies will remain unless the cookie cache is cleared (unless otherwise indicated in the table above).

To find out more about cookies including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org/manage-cookies.

ARB Comps may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

ARB Comps – UK-(GDPR) Statement

In conjunction with GDPR compliance, have reviewed all activities across the business and how data is processed. The companies activities fall within three key areas:

  • A data controller of its own employee data.
  • A data controller or processor of third-party data such as activity relating to direct marketing.
  • A data processor or controller of customer personal data.

Activity

  • Following the review of GDPR, has designed it’s company policies and procedures to ensure compliance with regulations.
  •  has reviewed its policy and you can see in this section  activity in respect of GDPR.

What we need

only collect personal data which may include information about you personally for the purposes of verifying eligibility to use our services, and to enable us to deliver Prizes to Winners of our Competitions. This includes name, age, address, phone number, email address etc.

Why we need it

We need to know your basic personal data in order to check your eligibility to use our services and also to ensure that we can deliver any Prizes to you that you Win in any of our Competitions. We will not collect any personal data from you that we do not need in order to provide our services to you.

What we do with it

All data is processed in the UK and all servers we use online are based in the UK also, for the purposes of hosting and maintenance, this information is located on our servers and no other parties have access to your personal data unless the law allows them to do so. From time to time we may need to share your data with other third-party service providers such as:

  • Email service providers such as Mailchimp and WordPress;
  • Website/Online analytics such as Google Analytics;
  • Delivery and/or logistics companies;
  • Social Media websites such as Facebook and Instagram in order to share content.

We reasonably endeavour to ensure any third parties that we use have their own complaint policies and procedures in place for dealing with personal data.

Frequently asked questions

What personal data do you process?

Any data which relates to an identifiable person (Customer). Name, Age, address, phone number, email, etc.

For what purpose do you process this personal data?  

Data is collected for specific, legitimate and explicit purposes of providing skill, judgement or knowledge based competition services in order to allow our customers to enter competitions on our Website whilst ensuring their eligibility to do so.

What are the risks to data subjects’ rights and freedoms if the personal data is destroyed, lost, altered, disclosed without authority, or accessed without authority?

Following the review of our policies/procedures and also a full review of GDPR guidelines, we believe the risks are minimal as the information we obtain is contained solely in our database. It is not shared with any outside third parties, except for email service providers, website analytic services, delivery/logistics services, competition draw services and social media website, all of which have their own complaint policies and procedures for processing personal data. In the event data is lost, altered or disclosed without authority etc the customer could report us to ICO which could mean fines of up 4% of our turnover. There could also be potential compensation claims that can be made by the data subject. Non-financial risks include reputational damage as the ICO will name non-compliant organisations which would effect our reputation in the industry with our customers. The risks are high in relation to penalties, but this is the same for all UK companies and we believe the risks are low. The worst case scenario is that the ICO could stop us processing personal data.

What provisions do you have in place to either delete or return the personal data once the service comes to an end?

When a data subject requests this, we will contact the data subject, discuss the deletion or return of records, and then remove accordingly. Otherwise it is our intention to keep the customers details on our system for 12 months from the last time they either replied to an email, accessed our website/app or commented on our social media, as this coincides with our “legitimate business interests”.

Do you understand the GDPR requirements in detail and are you satisfied that you are aware of the impact these will have on your business?

Yes, we are happy that we have a good understanding of GDPR requirements and the impact they have on our customers and business.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee of £10 will be payable. If you would like a copy of the information held on you please contact us by emailing from your contact email at

If you believe that any information we are holding on you is incorrect or incomplete, please contact us. We will promptly correct any information found to be incorrect